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  • Frequently Asked Questions
  
Frequently Asked Questions
 Q: Can I pick my item up?
  A: Yes, it is possible to collect from our premises, we are open from 8am - 4pm Monday to Thursday, and 8am to 2pm on a Friday. There is a lead time on some items, so please contact us before placing an order, should you wish to collect it on (01685) 370072.
 Q: Do you offer International Postage
  A: Unfortunately we do not post outside the UK on any item.
 Q: Do you offer combined postage?
  A: Most of our items are priced less than it actually costs us to post them. We are unable to offer postage discounts on any items.
 Q: Can you paint product x?
  A: Where stated, the products we have are given a coat of a water-based preservative. We are unable to consider requests to paint products, apart from the Summerhouse, where this is offered as an optional extra.
 Q: Do you deliver sheds / Summerhouses outside Wales
  A: We do not deliver outside an approximate radius of 25-30 miles around our factory in Merthyr Tydfil.