| Q. |
What if I have a problem? |
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| A. |
We like having happy buyers so if you are unhappy with any aspect of a purchase you make from us, please contact us and give us the oppertunity to rectify the problem before leaving negative or neutral feedback. |
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| Q. |
Who is Mr LED? |
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| A. |
Mr LED is a UK based distributor of LED products, Housewares, Toys, Gifts, Bags and Gadgets. |
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| Q. |
What is the preferred method of payment? |
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| A. |
The only payment method we accept is PayPal. Please make all payments via PayPal. If your item has not been paid for within 7 days, we will begin the eBay unpaid item process. Please do not bid/buy if you cannot pay for your goods within this timeframe! |
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| Q. |
How quickly will I receive my item? |
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| A. |
It usually takes 1 - 3 working days for delivery to be completed from when the dispactch email notification is sent. Larger, heavier items will take 3 - 5 working days. Items purchased and paid for before 10am are dispatched on the same day. Items purchased after this time are sent the following day. Please allow up to 15 working days for delivery to be completed.
Items sent overseas will usually take 5 - 12 working days, but please allow up 25 working days for delivery.
We try to get items out to our buyers as quickly as possible. |
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| Q. |
Where do you ship to? |
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| A. |
Worldwide. |
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| Q. |
Can I collect? |
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| A. |
If you would like to collect your goods, please call to make arrangements. |
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| Q. |
Do you combine Postage? |
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| A. |
Yes, if you purchase more than one item, click the "Request Total From Seller" button on the payment page and we will adjust the invoice accordingly (Not applicable on items with Free Postage). |
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