Payment within five days of purchase please. All items sent within 2 days of payment, normally next working day. All items checked before shipping. Please e-mail me first with any problems related to any loss or damage to items. Full refund or replacement of faulty goods. Multiple purchases. I will combine postage where possible. £3.00 per extra item is deducted automatically from your invoice when postage is charged. If purchasing several items I may be able to work out a cheaper shipping option so please e-mail me. Please note that postage prices reflect the 13% ebay/paypal surcharge on postage. When purchasing multiple items please use shopping basket and finish purchasing before you pay so that automatic postage discount will work. If you pay for all items individually full postage rate will apply. Please note that due to the large increase in Royal Mail parcel prices some items including multiple purchases will now be sent by courier services who normally deliver within 2-3 days with tracking. Please note that I will only send to Italy by International signed for postage, please e-mail for cost.