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MARKYLIS

SHOP POLICIES
STERLING SILVER INFORMATION

Welcome to Markylis Jewellery!
Importers of Quality Jewellery Craft Supplies

Postage Charges - UK

We dispatch all orders within 24 - 48 hours via First Class Mail and they usually arrive at their final destination within 2-4 working days.

 

Please note that the highest postage charge (as stated on individual listings) will be applied to your final invoice and any additional items will be FREE of charge - meaning that....

 

....you will only be charged ONE postage amount, no matter how many items you order!

 

We offer FREE (1st Class Recorded) delivery for ALL orders over £25

 

And FREE (Special) delivery for ALL orders over £75

 

 

Postage Charges - International

 For International customers, all orders are shipped via International Signed For mail which is tracked and signed for upon delivery. Please allow 10-15 working days. Please note that the highest postage charge (as stated on individual listings) will be applied to your final invoice and 25p for each additional item will be applied. We do not offer Standard Airmail!

 

 

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Combined Postage

We offer a combined postage system on ALL of our items whereby the highest postage cost is charged and then each additional item is FREE. (If paid for upon the same invoice)

We also offer FREE delivery to the UK for ALL orders over £25.00.
  

Payment Methods:

UK - We accept payments by Paypal, Personal Cheques, Postal Orders as well as cash (at your own risk). Paying by Paypal or Postal Orders enables us to send your item next day (when possible). Cheques take at least 7 days to clear.

The Rest of the World - Paypal Only.

If we do hear from you regarding your payment within 7 days we will initiate a non-paying bidder procedure.

Shipping and Combined Postage:

We send all of our items by First Class mail and as quickly as we possibly can after payment. (usually within 2 days). Postal Insurance, Recorded Delivery, Special Delivery and proof of postage certificates can be made available on request. Please email us prior to payment if you require either of these services.

We cannot take responsibility of any parcels which are lost or damaged in the postal system unless you have requested/ paid for insurance. 

We offer combined postage for all of our items and the more items you buy in one transaction, the more you will save on postage charges. All orders over £25 are sent FREE of charge. All orders over £75 are sent FREE of charge Special Delivery. (UK Only)

Returns Policy:

We offer a full returns policy if you are not pleased with your items. Please email us at markylis@btinternet.com and we will arrange for you to return your item for a replacement or full refund depending on the situation.