Please note that we accept returns within 14 days. We cannot accept returns of goods on where by a item has been worn, tried on or tampered with. For hygiene purposes wigs and hairpieces pick up odours easily and therefore endeavour to have this policy in place, However please do not hesitate to get in touch with any problem you may have and we will be more than willing to help. It is very important that you read description and measurments clearly in listings. We throughly examine the conditon of all items returned and check if it is worn or damaged upon receipt. Items must be sent back unworn in original condition with packaging, hair nets and tags attached. We hope you are happy with your goods and we pride ourselves on giving customers a great service and we aim to post your items within the same working day if paid before 12pm otherwise the next working day.