We aim to offer a 5 star service to our customers in all areas:
1. We aim to describe and photograph our items accurately.
2. We offer excellent communication by notifying customers when items are dispatched and responding to all messages rapidly - and always
within 24 hours.
3. We post every
working day and guarantee to post items the same day as paid for (before 2pm). Items purchased after 2pm are sent the next working day.
4. We are now offering a free economy postage service on most items due to Ebay's recent changes. Please note that 'free p&p' is offered solely on the basis of the sale being fully completed. In the event of an item being returned for refund, a standard postage cost of £3 will be deducted from any refund due as we have paid out this cost to send the item and it is non-recoverable from the Royal Mail.
In order to receive items quickly, we strongly recommend that customers choose the 1st Class Recorded Postage or Special Delivery service as these services will enable your item to arrive far quicker than with the free economy service.
5. We offer a "no-quibble" Returns' Policy for all genuine returns.