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Delivery

Please note majority of orders will be delivered by Royal Mail but we may sometimes use other couriers such as City Link, UPS for delivery based on your location. We pick couriers carefully to ensure you receive your order on time and we are confident couriers we choose will offer an excellent service and we are very pleased to have them on board.

The courier chosen to deliver your parcel will depend on the size and weight of the goods you have purchased along with your location. As soon as your order has been dispatched we will email you with the details of the courier along with your tracking number. You can find more information about the couriers we use and their contact details on our delivery details page.

How much does delivery cost and how long will it take?

All of our listings have free delivery to UK mainland addresses (Except addresses in Northern Ireland, Republic of Ireland and Highlands and Islands) and use our standard Royal Mail 1st class delivery service. As soon as your order is dispatched you will receive an email which will contain a parcel tracking number and details of the courier used.

If your parcel has not arrived within the time frame you received on the despatch email please not it can sometimes take a little longer to deliver, please give it extra 7 working days and also check with your neighbours and local sorting office to check if they have it waiting for you.

UK Deliveries

We send all orders Via Royal Mail First Class Post or Express courier delivery so it should have been with you within 1-3 working days of postage, however it can sometimes take a little longer to deliver, please give it a 7 working days and also check with your neighbours and local sorting office to check if they have it waiting for you.

Europe Deliveries

We send all orders Via Royal Mail First Class Post so it should have been with you within 7 -14 days of postage, however it can sometimes take a little longer to deliver, please give it a 21 working days and also check with your neighbours and local sorting office to check if they have it waiting for you.

International Deliveries.

We send all orders Via Royal Mail First Class Post so it should have been with you within 7 -14 days of postage, however it can sometimes take a little longer to deliver, please give it a 21 working days and also check with your neighbours and local sorting office to check if they have it waiting for you.

Where do you deliver to?

We deliver worldwide, each item has list of countries and location we ship to. Please note unfortunately are unable to accept orders to PO Box and BFPO.

What happens if I'm not at home to accept delivery?

If you are not available to sign for your delivery, the courier will leave a card to advise that delivery has been attempted. To re-arrange delivery or arrange to collect the parcel please follow the instructions on the card.

NEXT WORKING DAY DELIVERY OPTION - UK MAINLAND ONLY

So as valued customers we are now offering a paid £7.50 next working day delivery (Excludes weekends). To qualify for the next working day the cut off for an order is 3pm the day before. However we are still operating the free standard Royal Mail 1st class delivery that our customers prefer.

What do I do if I have not received my delivery?

Please contact us is via eBay by clicking Ask a Question and we'll get back to you quickly with a response. Please include your sales order number or any other information you have and we'll get back to you quickly with a response.

Need more help?

If you can't find the answer to your question above, Please contact us is via eBay by clicking Ask a Question and we'll get back to you quickly with a response.