We aim to offer a 5 star service to our customers in all areas:
1. Our items are described and photographed accurately.
2. We offer excellent communication by notifying customers when items are dispatched and responding to all messages rapidly - always on the same day.
3. We post
every working day and guarantee to post items the same day as paid for (before 2pm). Items purchased after 2pm are sent the next working day.
4. In view of the recent Royal Mail price increase, we now subsidise the cost of postage charged to customers. Our postage prices to customers are set at a level below which it actually costs us to send a package. This is the case with all UK and International shipping.
5. We offer a "no-quibble" Returns' Policy for all genuine returns.