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Frequently Asked Questions
 Q: Can you tell me when this item will be back in stock?
  A: We are a clearance outlet and unfortunately we do not have this facility, sorry!
 Q: Do you combine postage?
  A: We are pleased to offer Combined Postage on all items paid for as part of a single order. You would need to add the items you wish to purchase to your basket and then pay for all items together. Items are not reserved for you once they are in your basket, and can still be purchased by other buyers until you submit payment for your order.
 Q: Can you ship to my country?
  A: At the present time we deliver to UK mainland only (including Northern Ireland). However some offshore islands and some remote areas of Great Britain may not be covered by our delivery services and we may not be able to arrange delivery of some items to such addresses. You will be notified of this when you have placed your order.
 Q: Do you have the item I like in a different size/colour?
  A: Everything we currently have available is on our website. If you cant find it by checking our eBay Shop or by using the Search Box at the top of the page, then unfortunately, this means we don't have it at this time, Sorry!
 Q: How can I pay?
  A: Currently we can only accept payments by PayPal, this ensures the security of you transactions. PayPal is the quickest, easiest and most secure way to pay. If you are experiencing problems with your PayPal account you can either ring them on their customer service line (0870 730 7191).
 Q: Can I change my Delivery Address?
  A: If you wish to have your order delivered to an alternative address this must be supplied at the checkout. No changes of address can be administered after the payment has been submitted.
 Q: Can you ship to my country?
  A: At the present time we deliver to UK Mainland and Northern Ireland only. However some offshore islands and some remote areas of Great Britain may not be covered by our delivery services and we may not be able to arrange delivery of some items to such addresses. You will be notified of this when you have placed your order.
 Q: My item is faulty/ not as described?
  A: If you’re not happy with your experience in any way please give us a chance to make it better! You can let us know what’s wrong by contacting us through eBay or by telephone on 0844 811 8114. We’re sure we’ll be able to help.
 Q: Can I pay any other way?
  A: At the present time we only accept payment via PayPal or e-cheques as per our listing on acceptable payment types.
 Q: You seem to have my old address, even though I changed it in the checkout?
  A: If you have changed your address in our checkout then we will have your current address. However if your PayPal receipt shows your old address please check that your details are correct with them on 0870 730 7191.
 Q: Where do I send my unsuitable return to?
  A: the address to return your items to is: Internet Returns Croal Mill Blackshaw lane Bolton BL3 5PL If you wish to have a replacement item please remember to put this information on your returns documentation and we will endeavour to find this for you. In the event that a replacement can not be found we will refund you.
 Q: How long do I have to pay for the item?
  A: All items should be paid for within 7 days by PayPal.
 Q: Are you re-listing this item, I missed it?
  A: If we still have the item for sale we will be re-listing within the next 48 hours.
 Q: Do You Have Further Measurements or Dimension of the item Listed?
  A: We are sorry we are unable to give any further measurements for the items we have listed, as we wish to keep our items perfect in their original packaging. All measurements that we have for the items are included within the item listing.
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