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| Q:How fast will I receive my items? When can I expect my order to arrive? |
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| A:FAST. We will process your order within 1-3 days. Once your item is shipped, we will email you a shipping notification (with a tracking number). We are the only eBay store that ships 7 days a week (check out rave customer reviews): Our Feedback (http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback&userid=limebeauty&ssPageName=STRK) |
| Q:Come on, how can you ship 7 days a week? |
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| A:All our packages are sent through a primary U.S. Postal Service (USPS) that operates 7 days a week, 24 hours a day. |
| Q:Shipping: Do you combine shipping? How much is the Shipping and Handling Charge? |
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| A:Yes, we offer combined shipping and ship internationally. Domestics Orders: $1.50 each additional domestic item. International Orders: $3.95 each additional international item. If checking out the items all at once, this discount will apply! If not, let us know (more details on combined shipping below). |
| Q:Are your products real? Are your products old? What is the product batch number? |
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| A:All our products are guaranteed new, manufacturer sealed and non-expired. Most of the jars are now being printed with just a batch number and no expiration date. And as you can see from our feedback, our customers have shared that our guarantee holds true (that we only carry products that are new, manufacturer sealed and non-expired). |
| Q:Do you sell Buy-It-Now/Fixed-Priced products? |
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| A:Yes! All Buy-It-Now/Fixed-Priced/Auction/On-Sale products are found in our eBay Store (http://stores.ebay.com/LimeBeauty). To view, click the link at the top of the right side of the page that says the type of item you’re looking for in the "View" mode. |
| Q:Is LimeBeauty crazy, I can’t find the links for the different items! |
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| A:Click here for Auctions: http://stores.ebay.com/LimeBeauty_W0QQcolZ4QQdirZ1QQftidZ2QQsclZ2QQtZkm
Buy-it-Now or Fixed items: http://stores.ebay.com/LimeBeauty_W0QQcolZ4QQdirZ1QQftidZ2QQsclZ1QQtZkm
On-Sale items: http://stores.ebay.com/LimeBeauty_W0QQcolZ4QQdirZ1QQfsubZ0QQftidZ2QQsclZ3QQtZkm |
| Q:How does combined shipping work? (PART 1) |
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| A:The combined shipping discount should automatically apply at checkout. In the event that the automatically calculated combined discount rate is not accurate, send us a quick note so we can correctly adjust your invoice to include the shipping discount. |
| Q:How does combined shipping work? (PART 2) |
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| A:If your combined shipping discount rate is not accurate and you’ve requested our help, we ask that you hold off in making your payment until we get back to you with your adjusted your invoice. Otherwise, your combined shipping discount may not be applied and we do not refund shipping discounts once payment is made. |
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