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RETURNS POLICY

RETURNS POLICY:  

WE WILL ONLY ACCEPT RETURNS WITHIN 14 WORKING DAYS FROM DATE OF RECEIPT - NO EXCEPTIONS FOR ONE OF THE FOLLOWING REASONS:

1)  Item is faulty or wrong item has been sent

2) Item is significantly not as described on auction

3)  If any item is lost by the Royal Mail  (Subject to Royal Mails rules on a 15 working days waiting period before a claim can be submitted & before a refund/replacement can be issued)

&

THE ITEMS MUST BE RETURNED:

1)  In its original condition as supplied - Unused,  in retail packaging as sent & undamaged

2) The item is a perfume/cologne is to be returned in the original packaging, not just thrown into a padded envelope or similar which leads to items getting damaged & items getting broken.  I post in a sturdy box with packing peanuts to protect your purchase and expect the same when anyone is  returning an item. 

 

 

 UPON RETURN FOR ONE OF THE ABOVE REASONS

1)  We will issue a refund or send a replacement

2)  Refund return postage costs

 

IF RETURNED SIMPLY BECAUSE YOU CHANGED YOUR MIND

1)  Buyer will be responsible for all postage costs

2) Item MUST be received in exactly same condition as sent

3) Be Unused

4) Still sealed in cellophane if item was supplied sealed

 

WE WILL NOT ACCEPT A RETURN FOR PERFUME BECAUSE:

1) I never tried it before and after trying I don't like the perfume

 

 

 

 

 


 

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