Question: Why should I buy from Lifestyle Pool?
Lifestyle Pool only sells high quality products from industry leading manufacturers at the best possible prices.
We pride ourselves on our customer care. The service we provide to you is our highest priority. We are a very honest, trustworthy and professional company.
Our friendly staff are always willing to go the extra distance to ensure your shopping experience with us is a pleasure.
We are also experts in the industry. We have many many years of experience in the cue sports market. We know our products and industry inside out. We feel this gives us a huge advantage over many other sellers. Our knowledge means we can offer the best possible service, advice and after sales backup.
We stock a huge range of products which means in most cases we are able to despatch your goods either the same day as cleared payment or the following day latest.
Question: What are your opening hours?
Our company is open 5 days a week from 8am until 5.30pm. Our friendly staff will always be happy to take your call or email from Monday to Sunday.
You can call our sales line on 0845 544 0234 or our offices on 0560 366 1849. You can email us at firstname.lastname@example.org and we will endeavour to reply to your message as soon as possible.
Question: When will my Goods be delivered?
We stock 99% of our products and we will despatch nearly all goods either the same day of cleared payment or the following day at the latest.
Some larger items such as pool tables and certain games tables will have a longer delivery time. This is because certain tables are manufactured to order. We will inform you in the listings of delivery times.
We will always keep in close contact to ensure that the delivery of large items will arrive at a convenient and satisfactory time. Where possible we will forward tracking numbers.
Postage and Packaging Costs?
The vast majority of our listings have free postage and packaging. All our goods are securely and professionally packed. We would rather spend that little extra on packaging to ensure you receive your goods in one piece than have to replace a damaged item.
If you buy several items that have a postal cost we are more than happy to combine postage to save you even more money. Once you have completed your purchases, just click on the “Request total from seller” button and we will send you a new invoice with combined shipping total.
We pride ourselves on offering the finest service and the best possible prices on our extensive range of products. We are confident that we are usually cheaper than our competitors and we regularly compare and check other seller’s prices. If you do find a like for like product cheaper elsewhere please let us know and we will do our best to beat it.
Question: Will the games table be installed by us?
All our tables are delivered securely to your door but not installed by us. Most of the tables are straight forward to assemble and come with good instructions.
Please note the weight and dimensions of the games table and have adequate people on hand to help with installation.
All our slate bed pool tables can be professionally installed by independent fitters at additional costs. We would always recommend this with slate bed pool tables as they are extremely heavy items and should ideally be handled by professionals. On saying that the tables are not that difficult to set up but it is recommended that you have between two and four strong people on hand at delivery stage to help with installation.
We will be more than happy to provide any advice or guidance required on installing your table.