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Lardystick's Larder

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‘Office Hours’

My office hours are Monday to Friday 0800 to 1730, except Public and Bank Holidays (when the office will be closed).

During these times I will usually be available to respond to questions arriving via email or telephone/text. I might be away from my desk when you call or send your message, so please allow me time to respond.

Outside office hours during the week, I will, when I can, monitor messages and respond when I am next in the office. Over weekends, I will respond as soon as I am able.

If you call outside of ‘office hours’, please leave a voicemail giving your name and telephone number along with your message.
Easter Dispatch

Hi,

Thank you for your interest in Lardystick's Larder. Any message you leave me will be stored on eBay Messaging.

LARDYSTICK’S LARDER's physical office will be closed and un-manned from Friday 18 April 2014 and will re-open on Tuesday 22 April 2014 which is when I will be able to respond to your message.

My online listings will be available for purchases throughout the holiday weekend.

My dispatch time promise is based upon working days (aka business days). Working days over the holiday period are Thursday 17 April and Tuesday 22 April.

Over the Easter period, I will be processing orders in the following way:

~ ORDERS PAID FOR ON WEDNESDAY 16 APRIL:

~~~ If payment is received prior to our sameday dispatch cut-off time of 0930 your order will be dispatched that day.

~~~ If payment is received after our sameday dispatch cut-off time of 0930 your order will be dispatched the next working day (Thursday 17 April).

~ ORDERS PAID FOR ON THURSDAY 17 APRIL:

~~~ If payment is received prior to our sameday dispatch cut-off time of 0930 your order will be dispatched that day.

~~~ If payment is received after our sameday dispatch cut-off time of 0930 your order will be dispatched the next working day (Tuesday 22 April).

~ ORDERS PAID FOR ON GOOD FRIDAY, SATURDAY 19 APRIL, EASTER SUNDAY AND MONDAY 21 APRIL will be dispatched on the next working day (Tuesday 22 April).

My normal dispatch routine resumes on Tuesday 22 April.

My standard delivery service is Royal Mail 1st Class. If you choose this service, please be aware that although the delivery dates you will have been given by eBay are estimates (as you will know this postal service doesn't guarantee delivery by a time/day/date or at all), Royal Mail First Class usually does deliver within 1 or 2 working days after dispatch but can take longer. Please take this into account when planning your purchases.

The delivery estimates you see when buying on eBay are controlled and inserted by eBay, not the seller. In general, sellers do not make offers of guaranteed delivery by a time, day or date where they can't (it would be illegal) - the delivery service the buyer selects may not be able to deliver at a given time, day or date. Likewise, eBay themselves cannot guarantee delivery at a given time, day or date. Generally, the eBay delivery estimates are a guide to minimum delivery times and do not take into account weather and other factors that can affect normal delivery performance.

Royal Mail will not be delivering on Good Friday or Easter Monday; they will be delivering on Saturday 19 April (if Saturday deliveries usually happen in your area). Otherwise normal deliveries will resume on Tuesday 22 April.

Kindest Regards,

Lesley

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