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Lardystick's Larder

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‘Office Hours’

My office hours are Monday to Friday 0800 to 1730, except Public and Bank Holidays (when the office will be closed).

During these times I will usually be available to respond to questions arriving via email or telephone/text. I might be away from my desk when you call or send your message, so please allow me time to respond.

Outside office hours during the week, I will, when I can, monitor messages and respond when I am next in the office. Over weekends, I will respond as soon as I am able.

If you call outside of ‘office hours’, please leave a voicemail giving your name and telephone number along with your message.
Bank Holiday 2014

AUGUST BANK HOLIDAY 2014

LARDYSTICK’S LARDER's physical office will be closed and un-manned from 1730 Friday 22 August 2014 and will re-open at 0800 on Tuesday 26 August 2014. Messages can be received over the holiday weekend but it will be Tuesday before I can respond.

My online listings will be available for purchases throughout the holiday weekend.

My dispatch time promise is based upon working days (aka business days). Working days over the holiday period are Thursday 21 August, Friday 22 August and Tuesday 26 August.

Over the Bank Holiday period, I will be processing orders in the following way:

~ ORDERS PAID FOR ON THURSDAY 21 AUGUST:

~~~ If payment is received prior to my sameday dispatch cut-off time of 0930 your order will be dispatched that day.

~~~ If payment is received after my sameday dispatch cut-off time of 0930 your order will be dispatched the next working day (Friday 22 August).

~ ORDERS PAID FOR ON FRIDAY 22 AUGUST:

~~~ If payment is received prior to my sameday dispatch cut-off time of 0930 your order will be dispatched that day.

~~~ If payment is received after our sameday dispatch cut-off time of 0930 your order will be dispatched the next working day (TUESDAY 26 AUGUST).

~ ORDERS PAID FOR ON SATURDAY 23 AUGUST, SUNDAY 24 AUGUST AND MONDAY 25 AUGUST will be dispatched on the next working day (TUESDAY 26 AUGUST).

My normal dispatch routine resumes on TUESDAY 26 AUGUST.

My standard delivery service is Royal Mail 1st Class. If you choose this service, please be aware that although the delivery dates you will have been given by eBay are estimates (as you will know this postal service doesn't guarantee delivery by a time/day/date or at all), Royal Mail First Class usually does deliver within 1 or 2 working days after dispatch but can take longer. Please take this into account when planning your purchases. If you need to guarantee receiving your order by the holiday weekend, please contact me before placing an order so that I can provide you with advice, estimated additional cost and to arrange payment; all in good time.

The delivery estimates you see when buying on eBay are controlled and inserted by eBay, not the seller. In general, sellers do not make offers of guaranteed delivery by a time, day or date where they can't (it would be illegal) - the delivery service the buyer selects may not be able to deliver at a given time, day or date. Likewise, eBay themselves cannot guarantee delivery at a given time, day or date. Generally, the eBay delivery estimates are a guide to minimum delivery times and do not take into account weather and other factors that can affect normal delivery performance.

Royal Mail will not be delivering on MONDAY 25 AUGUST; they will be delivering on SATURDAY 23 AUGUST (if Saturday deliveries usually happen in your area). Otherwise normal deliveries will resume on TUESDAY 26 AUGUST.

Kindest Regards,

Lesley

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