Please combined the items you have ordered onto one invoice with the promotional postage offer of £6.95 before making payment, as extra postage paid will not be refunded at a later date. If you are unsure how to do this please send us a email or call our office on 01753 554400.

All deliveries of parcels require a signature when being delivered. If you are unable to take the delivery, please change the delivery address by emailing Sales@linenslimited.co.uk or provide us with permission to leave the parcel with a neighbour.

Once the payment has been made the delivery address will not be able to be changed unless it is a local address to where the parcel is being held by the local courier depot. Only two attempts are made by our couriers.

TRACK & TRACE

To Track and Trace your parcel which has been sent through our couriers, you will require a 13 or 16 digit tracking number from us. Please use the following web site: www.hdnl.co.uk/hdnl/

To Track and Trace your parcel which has been sent through Royal Mail, you will require a 13 digit tracking number from us. Please use the following web site: www.royalmail.com/portal/rm

FULL REFUND of the cost of the goods is wholly conditional upon the conditions being met(below).

Goods received back complete as NEW and unused and in original box and packaging including all accessories and in a re-sellable condition: You will be refunded the full invoice amount less cost of delivery.

It is the responbility of the purchaser to send the goods back to linens limited.

Please Note: Curtains poles, tracks, rails and holdbacks are non - returnable as they are specially ordered.

Refunds will be made the same way the payment was received. If unsure please do not hesitate to ring linens limited on 01753 554400.