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KrystalPharmacy

KrystalPharmacy

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Member ID krystalpharmacy ( Feedback score of 4596Red star icon for Feedback score between 1,000 to 4,999) About member eBay Shop

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General Interest
  

 

TERMS OF THE SALE

SHIPPING

  • Collection is not possible.
  • If Recorded or Special Delivery or International Signed For service is not selected, we cannot be held responsible if the item does not get to you.
  • If you opt for the item(s) by ordinary mail, we will send the item(s) under certificate/proof of posting. If you do not receive the item(s) please contact your local delivery office as the item may be held for you at your local delivery office. It is our experience that if the item does not fit through your letter box, the postman/woman takes it back and holds it for collection. You should contact us for a proof of posting only after you have contacted the local delivery office. Proof of posting will be sent by email in picture jpeg or Adobe pdf format. Once delivery proof has been supplied, no further correspondence on this subject will be entertained. It is always advisable to order the item(s) by Recorded/Special delivery or International Signed For.
  • In normal circumstances we aim to ship within two working days but please allow up to ten working days.
  • If the listing states delivery by courier - this service is provided for UK Mainland only. Kindly email us for a packaging and postage quote for delivery to Northern Ireland, Highlands of Scotland, Outlying Islands, Channel Islands and Overseas.
  • Please ensure you provide a telephone number in case there is difficulty with the transaction or delivery, we will not call you for any other reason.
  • If the item(s) are returned back to us, we will ask you for a re-delivery charge.
  • If the item is damaged in transit, please sign the carriers/Royal Mail’s note as ‘damaged’, please look out for mishandling - crushed boxes, flattened corners, etc. We cannot be held responsible if you do not follow this.
  • You agree to co-operate with us fully in the event of a loss/damage claim

FAULTS

  • If the item is faulty on arrival, please advise us within 3 days of receipt.
  • We may try to assess the fault before allowing you to return the item, please be patient.
  • When returning items to us, please ensure they are well packed.
  • Items returned to us at your cost.
  • Product will only be exchanged if returned in original packaging and if found faulty. We do not give refunds.
  • If a product is returned and no fault is found the item will be held until payment is received for the cost of return shipping
  • Postage will not be refunded.
  • After the first 3 days, the manufacturers warranty applies (if applicable), please contact the manufacturer directly.
  • Please read the manufacturers instructions/instruction manual carefully. Most manufacturers have a technical/after sales helpline.

PAYMENTS

  • We accept Paypal and Bank transfer only.
  • We will deliver to a Paypal Confirmed (Verified) Address Only, please ensure before bidding.
  • If you want to effect a bank transfer, please ask us for the bank details.
  • Payments must be received within 3 days of the end of the Auction/Buy it now
  • If payment is not made, a non-paying bidder alert will be filed.

FEEDBACK

  • We aim for Customer Satisfaction in everything we sell.
  • If there is a problem, please contact us first before leaving feedback.
  • Feedback will not be left until we receive feedback from you.