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| Q:When are you going to ship my item? |
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| A:All orders ship out within one business day from Oregon. Ebay's system will usually show it as "unshipped" - we ship over 300 order/day and our system does not integrate with Ebay's. All shipment confirmation emails go directly to your Paypal email address - check your spam filters (yahoo & aol/hotmail especially). |
| Q:Will this PC game work on Windows XP/Vista/7? |
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| A:In short, if its not listed in the posted system requirements then we can't guarantee it. That doesn't always mean it won't work on your system though. We can't give refunds on opened software so please check with the publisher before purchasing if your version of Windows is not listed. |
| Q:Where do you ship from? |
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| A:All orders usually ship out within one business day from our warehouse in Oregon. |
| Q:What type of payments do you accept? |
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| A:Customers can pay with credit card or checking account through Paypal - simply complete checkout after the auction by clicking the "Pay Now" button.We also accept checks or money orders however all checks are held 7-10 days to clear (US$). An automated invoice is sent out after the auction to your Ebay email address with all our payment information |
| Q:Is this game compatible with Windows XP/Vista/7? |
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| A:In short, if its not listed in the posted system requirements then we can't guarantee it. That doesn't always mean it won't work on your system though. We can't give refunds on opened software so please check with the publisher before purchasing if your version of Windows is not listed. |
| Q:Do you ship outside the US? |
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| A:Yes, see listing for full details & S&H rates/options. Please note, only Express Mail includes insurance & tracking - any other method is at your own risk. |
| Q:Do you combine shipping? |
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| A:Yes, see listing for details. US customer's rates are calculated by starting with the most expensive rate and taking 50% off the rates on each additional item. Please email us the item #s and your address after you're done winning and we'll send you a combined invoice. To qualify, all items must be paid for with ONE payment & ship in one package. |
| Q:How do I contact you? |
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| A:You can use the "Ask the seller a question" link in all our listings however do NOT check the box "hide my email address". All responses will go directly to the email you have registered to your Ebay account within 24hrs. You can also email us directly at ebay@knightdiscounts.com. Also be sure to check your spam filter (AOL & Yahoo especially). |
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