Returns

We hope that you will be pleased with your purchase. If this is not the case, please don't hesitate to contact us. Our Customer Care number is 0844 800 4628. If you wish to return your items, you must do so within 7 days of receiving them and at your own costs. Items must be returned in new condition: unused, unwashed, in their original packaging and with all the instructions. You can choose a refund or an exchange.

In the unlikely event of you receiving a faulty item, It can be returned for a full exchange or refund. This does not affect your statutory rights.

When returning your items, please make sure you enclose a copy of your order or the following information:name, address, and telephone number – order number - list of items returned and reason for returning - what you would like us to do (refund / exchange). We recommend that you use recorded delivery, please contact your Post Office for advice. No return or exchange on sales outside the European Union. The Special Delivery upgrade and Gift wrapping options are non-refundable services.