Shopping on ebay is 100% safe for buyers. Kate's Cards and Gifts is a long established well respected ebay shop that has been open since 2008 and has more than 90,000 positive customer feedbacks. By shopping with Kate's Cards and Gifts via ebay you signify your acceptance of each of our postage, delivery and returns policies. Love Kate's strives for 100% customer satisfaction and a 5 star positive feedback; however we recognise that sometimes things can go wrong. If you experience a problem with our products or service then please contact us. Please phone or contact us via ebay with any problems and we will seek to rectify them. Customer Phone Line: Telephone 0800 1777 255.