|  | | | K2-Accessories | | | Maintained by: | | Welcome. We sell Charms, Beads, Jewellery Packaging, Pendants, and Jewellery Findings. Please add ours ebay shop to your list of favourite sellers. | |
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Please Note before Buy :
We offer a "any return" refund of the purchase price (excluding P&P), simply send back the item and we will refund you as soon as we receive it. We recommend customer keep return address post receipt, when returning the item/s as We cannot be held responsible for items lost in the post.
k2 is ebay seller, not local brand shop, most items is value price, so please do not use poor quality or waste money for push us, our policy is accept any return for refund purchase price(excluding P&P), So customer If first time buy from our shop, please buy small qty to try first, k2 90% items is value price and good quality. before buy, Improtant to know k2 is value shop and sell value items, If customer who don't want waste postage for deal, we suggest buy on outside local shop, not internet shop!
Dear All customers:
We dispatch orders within 24 - 48 hours, Usually it takes about 2-4 working days to arrive in UK address, 10-15 working days to arrive in Europe, 20-30 working days to arrive in Worldwide address under normal condition and may delay in custom and a little later.
If you have not received your item lasts 15 working days (UK), 35 working days (Europe, Worldwide), pls feel free to check your local post office. We have such experience that buyers keep asking item from us while their local post keeps the item. If any trouble, Please do contact us. We will give you full refund or resend item to you according your suggestion. We know the shipping is out of our control. But we will try our best to make you satisfied.
If buyers request urgent use and can’t accept any delay from post office, please don’t buy from us, we will not agree refund or resend item before 15 working days (UK), 35 working days (Europe, Worldwide)!
Postal Discount (Important Note about Combined Postage) :
eBay does not always automatically combine postage for multiple orders. It is very important that combined postage is dealt with BEFORE any payment is made. Simply “Commit to Buy”, everything that you wish to purchase but DO NOT “Pay Now”. After you have completed your order simply use, eBay Message or Email us and we can combine your order for you. (We combined postage around 1 to 24 hours)
Customer should know before pay, if who think the postage charge is incorrect, please DON’T PAY and send us email request update combined postage invoice, Combined postage can’t be use Iphone to pay, Iphone payment, paypal system will all separate again for each items invoice, If customer paid more than one transaction, we will post all same address order together in same parcel. If who don’t wait the update and correct postage invoice, please don’t send us email after receive goods and request refund, orders where the postage has not been combined will not receive any overpaid postage refunded.
Note: If you think that the postage is incorrect after receiving the items, please do not claim that the parcel is missing, as we have packing sheet and postal records and we will blacklist customers who make false claims.
UK Combined Postage Discount
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£1.00 - £1.50 P&H for combined items under 250g (price for Royal Mail Large Letter or Large Letter Sign for).
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(Note, If whole packet over 22mm thickness or over 250g, need send by Royal Mail Packet, will charge next postage £2.70)
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£2.70 - £3.00 P&H for packet or combined items over 250g (price for Royal Mail Packet or Royal Mail Tracked).
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Free P&H for over £50.
Europe Combined Postage Discount
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Airmail - £3.00 to £5.00 P&H for combined items 10g - 500g and under £50 whole order. Or
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£5.00 to £8.00 P&H for combined items 501g - 1000g and under £50 whole order.
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DHL - £22 P&H for combined items 1KG - 10KG. (Only for following country, other country please email us request postage quote.)
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(France, Italy, Germany, Spain, Portugal, Denmark, Sweden, Finland, Netherlands, South Ireland)
Worldwide Combined Postage Discount
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Airmail - £4.00 to £8.00 P&H for combined items 10g - 500g and under £50 whole order. Or
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£8.00 to £15.00 P&H for combined items 501g - 1000g and under £50 whole order. (over 1000g, will send 2 separate packet, mean order 2000g, will charge £15.00 + £15.00 = £30.00)
(Important Notice: If postage incorrect show, please don’t pay, we will update invoice to customer between 1-24 hours, after paid, we can’t do anything for our agree postage!).
Regards,
k2-accessories@hotmail.com
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