K&M Gems Policy's:
Postage and Payment
Your item will be dispatched as soon as we receive payment. If paying by cheque your purchase will be dispatched when the funds have cleared.
Please see advert for details of how an item will be sent.
For purchasers outside the UK we accept payment by PayPal only. Please e-mail for postage costs.
If unhappy with your purchase contact us within 14 days of receiving your item for a money back guarantee. Postage and packaging costs are non-refundable.
For hygiene reasons we are unable to extend this to earrings purchased, unless in the unlikely event that they are found to be faulty..
Please Note We are unable to refund on Personalised Items
Please contact us with any queries and questions you may have and we will respond to you as soon as possible.
In the unlikely event you are unhappy with a purchase for any reason do not leave negative feedback, contact us and we will resolve the issue as quickly as we can.