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| Q:Do you combine shipping? |
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| A:Yes, we are happy to combine shipping. Please make your purchases from our ebay store, and before sending payment - email us to request a combined invoice. Please do not pay for each item seperately. This makes our shipping and bookkeeping much more difficult. Please wait for your combined invoice before paying for multiple items. |
| Q:Do you ship Internationally? |
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| A:Yes, we do ship Internationally with some exceptions. We can give you a shipping quote if you send us a list of the items and quantities that you wish to purchase. International shipping charge is actual price plus a small handling fee. Please do not ask us to mark packages as gifts. This is unlawful and goes against Ebay policies. |
| Q:When will my order be shipped? |
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| A:We ship every day. All orders paid for by 2:00 pm Eastern time are shipped the same day. Items paid for after this time are shipped the following business day. If there is a delay with your order, you will be notified. |
| Q:How does your $14.95 maximum shipping charge work? |
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| A:Regardless of how large your order is, shipping will not exceed $14.95. Please contact us when you are done shopping to request a combined invoice. This offer applies to US addresses only! |
| Q:What is your return policy? |
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| A:If you receive your item and are unhappy with it for any reason, please contact us so that we can take appropriate action. Whether it be a refund or an exchange that you require, we will be sure to set things straight. Excellent customer service is our goal and we hope that you will be a satisfied returning customer! |
| Q:Do you accept money orders? |
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| A:Yes, we will accept a money order, no personal checks, though. If you decide to make a purchase you may contact us for payment address. |
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