Sales / After Sales Questions
- Please go back to the item
that you are interested in or have purchased and click 'Contact
Seller' from the top right of the item description. Ebay will
include the product details in your message so that we can respond
more quickly and effectively.
Returns (within 60-days)
- Once you have read our full returns policy
here then please visit the product listing for the item to check
any returns/warranty notes (You will find your purchase(s) from us in the 'Purchase History' section
of 'My Ebay'). If you wish to contact us about your purchase and
would like to enquire about returning your item then please then
click 'Contact Seller' at the top right of the item description so
that Ebay will include the product details that we need to help deal
with your query quickly and effectively.
Returns (after 60-days) - We will need details of
your order to deal with your query in the form of your Invoice Order
ID or the item number of the product purchased.
ORDER ID - Located at the top of the paper invoice in RED, usually
starting 'E-PT1' included with your item.
ITEM NUMBER - This can be found from the top of the product
description page if it is still online, or you will find it listed
in emails from Ebay relating to the transaction. If you paid via
Paypal then you can find the Item number next to the payment amount
in your TRANSACTION HISTORY when logged into paypal.co.uk.
Once you have this information, please include it with your message
General Question? Please send us a message directly
Telephone: 08456 44 87 66
Ebay Parts Department.
Just Laptops Ltd.