Shipping
DESPATCH TIME
We pride ourselves on our fast customer service and aim to despatch orders within 24 hours of receipt Monday to Friday. Most orders are despatched same day. You will receive an automatic email from eBay when your item has been despatched.
UK DELIVERY
Royal Mail delivers most of our items. Please choose your preferred postage option, both Standard post and Recorded Delivery services are offered. Standard postage is cheaper but if you select this service you accept responsibility for chasing up lost items yourself. If you prefer the slightly more expensive, but safer, Recorded Delivery service, we will assist you in the event of a lost parcel. Royal Mail do not lose many parcels fortunately!
If you select Recorded Delivery service you will be required to sign for your parcel when it is delivered. If you are not at home when the parcel arrives, a card will be left for you to arrange an alternative delivery date with the courier.
Large items are delivered by courier, usually DHL or HDNL.
OVERSEAS DELIVERY
We ship to anywhere in the world! If you don't see your country in the drop down list, just send us a message requesting a shipping quotation and we will quote you on shipping costs either with or without tracking.
We prefer to send parcels using a tracked method of postage. However, as the tracking costs £4.25 for overseas, if you will take responsibility for loss yourself, we will send by ordinary airmail.
LOST PARCELS
If you have selected standard postal services to the UK or overseas – chasing up lost parcels will be your own responsibility. If you have chosen a tracked delivery service we will assist you in the event of a lost parcel. Tracked deliveries are the safest delivery service.