JULIE'S CRAFTY THINGS: TERMS & CONDITIONS:
(just a little bit of Not so small print)
WEEKENDS: We value our weekends and try to avoid ebaying from Friday afternoon when we post our last orders out, until Sunday evening, when we get back to business. THEREFORE any messages received during this period will be answered as soon as we get back into business mode.
OVERSEAS POSTAGE: We NO LONGER post overseas.
DISPATCH TIME: All orders are collected by royal mail at 730am each morning Monday - Friday, with a second collection at 4pm on Friday only. We do not post out at weekends. Apologies, but we are unable to offer a same day postage option as we do not have a local post office,
STOCK: All items listed were purchased from RETAIL shops & are FIRST QUALITY. We do not buy substandard fabric - unless specifically listed as such - which means we got caught somewhere.
COMBINING ITEMS: You can combine for up to 4 days without contacting us . If you need longer - its not a problem - but you may receive reminders from the automated system chasing up the payment - just ignore them.
INVOICES - we no longer include invoices unless specifically requested at time of sale - please enter "INVOICE PLEASE" in the checkout message box.
RETURNS: ALWAYS ACCEPTED - UNLESS FABRIC HAS BEEN CUT TO ORDER FOR YOU.
NEW FOR 2017: ITEMS NOT RECEIVED: We offer signed for or tracked postage as an option on all of our listings to safeguard delivery. If you choose NOT to safeguard the delivery and it does not arrive, we will, in line with ebay policy, compensate you for the loss of the item. However, all future purchases will be blocked unless the signed for/tracked postage option is chosen.
We are sorry we have had to implement this policy, but it is due to the appalling amount of untracked items reported as not received during 2016, most of which were never returned by the post office.