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  • Warranty
warranty
Jordan Free Weights & Studio Equipment
Jordan Free Weights carry a limited 12 month parts warranty against faulty workmanship for the original purchaser. Jordan will repair or replace any item (as per the above) that can be shown to have broken, provided the customer returns it to us for our inspection. Rubber products are not intended for use on concrete floors, wood floors or especially hard rubber surfaces. Use of rubber covered free weights on these floors will void the warranty. It is highly recommended that the correct rubber free weight flooring is used (Easy-Lock Free Weights, Fitness,etc). Chipping of painted finish on Jordan cast iron weight plates, cast iron dumbbells and Kettlebells is considered normal wear and tear and is not covered by the warranty. The warranty excludes the Neoprene covered surface on the Kettlebells and Studio Dumbells. Note: Rubber products should not be cleaned with detergent or acetone-based cleaners. Please clean rubber products with a damp cloth only. Dumbells.barbells (cast iron & rubber) should be hand checked for tightness on a daily basis and tightened as required.

Please Note:

  • Warranty extends to original purchaser only and is non-transferable.
  • Warranty time is from the original date of purchase.
  • Warranty shall not apply if the defect was caused by misuse, neglect, or normal wear and tear.
  • In order to process warranty claim, item/s must be returned to Jordan for inspection along with a returns reference number provided by Jordan.
  • Warranty does not cover transport costs. In cases where it is not economic to return multiple items we will ask for a part return supported by photographic evidence.
  • Home or light commercial use products used in a commercial environment will not be covered by the warranty.

Free weights go through probably the most extreme life of any fitness product, a correct maintenance program along with good exercise technique will prolong their life considerably.

If you have further quastions please e-mail us service@jordanfreeweights.com