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Return and Warranty Information |
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To return any item you will require a RMA
number. For a return form and RMA number please contact
rma@jex-electronics.com with your
ebay ID and item number. Please
read the below information before requesting an RMA number.
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Return
policy on faulty items:
The buyer may
contact us for a RMA number to return a faulty item anytime within the warranty
period for a replacement. Items received with out an RMA number could be
rejected. |
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The buyer is responsible for return postage
costs. |
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Return policy on working items:
The buyer may return a working item within
30 days from payment for a refund less original shipping costs and applicable
fees. The returned item is
subject to a 15% restocking fee if used or opened. The buyer must contact us
with in 30 days from payment to request an RMA number. If the RMA number is not
requested with in 30 days from payment for a working item we reserve the right to
reject the return. |
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The buyer is responsible for return postage
costs. |
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Warranty information:
All items come with a 90 day free exchange warranty. The warranty only
covers malfunction and not damage caused by accident and or misuse.
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| Damage is defined
by the following but not limited to: Cracks, Dents, deep scratches |
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