Here at J'adore Fashions we want all our customers to be satisfied with our service provided. We understand that as soon as you have purchased one of our items you just can't wait to open your parcel. That is why we send all our items via Royal Mail 1st Class Recorded, just for your peace of mind. All our items are packed with care using tamper proof packaging so you can sure that you will receive item in good condition. If you would like your item in a hurry then you can also have your item delivered via Royal Mail Next Day Special Delivery,this service is available from Monday to Friday but there are times when Royal Mail will deliver on a Saturday.
Items are only shipped once payment is received. If you pay via Paypal then we will instantly receive the payment and your item will be ready to despatch, if you pay via Cheque then we can only send the item once the Cheque has cleared.
There are instances where Royal Mail will not be able to deliver your item, for example, when you are not at home or able to answer the door. It is a strict Royal Mail policy that they only deliver the package to the addressee, they cannot leave it with a neighbour, the item will then be returned to your local sorting office. You are expected to pick up the package within 3 weeks otherwise it will be returned to us. If you would like the package to be resent then you must for the postage costs or we can issue a refund minus the postage costs.