Returns

We want you to enjoy our products as much as we do,

If you are not happy with your item. simply return it (please don’t forget to include your details with the returned item)  and we will issue you with a full refund.

The goods should be returned within 14 days and must be returned in new & unused condition in original packaging as shipped from the supplier. We offer an unconditional refund if you are unhappy with your purchase - or simply change your mind. Let us know within 7 working days of receipt if you wish to return an item. No return will be accepted without a returns number, so please email for a returns number ! We will give a full refund of the purchase price , (this excludes any P+P costs).

We reserve the right to charge a restocking fee of 10%

Please note : please email before returning items

Email : sales@julie-anns-dolls-houses.co.uk