Freqently Asked Questions
Find Your Question Below and Get Your Answer
- What do I do to complete an auction purchase?
- What payment methods are accepted?
- How much will shipping be for my order?
- How long will my order take to arrive?
- What is the shipping rate when combining items in a single order?
- What do I do if a game I receive doesn't work?
- What is JJGames' return policy?
- What do I do if my question isn't answered here?
Frequently Asked Questions
What Payment Methods Are Accepted?
Payment is accepted through Paypal only. Credit cards are not directly accepted, but when you complete checkout you can use a credit card through paypal.com
How much will shipping be for my order?
Most items cost $3.00 to ship, but prices may vary. Shipping is $5.00 for two items and $0.50 for each item after that.
How long will my order take to arrive?
Check the table below to see how long your order should take to arrive based upon how much you paid for shipping.
| Shipping Type | Days to Arrive |
|---|---|
| $3.00 Shipping | 5-15 days |
| Expedited Shipping | 2-6 days |
What do I do to complete an auction purchase?
Click the 'Winner's Checkout' link in the upper left corner of each listing and follow the directions to pay via paypal.
What is the shipping rate when combining items in a single order?
Two games cost $5.00, and each game after that is $0.50.
What do the condition ratings mean?
Good, working condition - The item works just fine and might have some slight signs of wear such as minor scratches, a faded cover, or stray markings.
Near perfect - The item works great and has no cosmetic problems. It looks as close to new as possible but is used.
No sticker on the front - The item works great but the game does not have a cover on the front. The picture has been removed entirely.
Used to be a rental - The item works great but at one point it was a rental. The game might have a rental sticker on the cover or some other markings showing it was previously a rental.
Stickers on the game - The item works great but the game itself has stickers on it.
Scratches on the cover - The item works great but the game's front cover has scratches on the picture. Most of the picture is still there but parts of it have been removed.
Loose joystick - The controller works but the joystick is loose and does not stick straight up by itself. Game play might be affected slightly by the joystick but it is still usable.
What do I do if a game I receive doesn't work?
Most of the time these problems are caused by dirty games. Try cleaning it using the steps below.
Cartridge games - Try blowing into the bottom of the cartridge. If this doesn't work, put some rubbing alcohol or water on a Q-Tip. Rub the Q-Tip gently over the connection at the bottom of the game. Then use the dry side of the Q-Tip to dry off the connection.
Disc games - Using a clean, dry cloth rub the bottom of the disk from the inside to the outside. DO NOT rub in a circle. Do this until visible smudges and marks are gone.
If these steps do not work please contact service@jjgames.com.
What is JJGames' return policy?
Every purchase is 100% satisfaction guaranteed. If you are not satisfied with a purchase you can return the item within 30 days for a refund or exchange. See our return policy page for more details.
What do I do if My Question Isn't Answered Here?
Send an email to: service@jjgames.com.
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