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::: Jessica G Clothing :::

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All orders placed before 1.30 pm ( Mon - Fri ) are dispatched on the same day.
Orders placed on weekends (Saturday & Sunday) or bank holidays are dispatched in the first post on Monday / first working morning.
We use Royal Mail 2nd class signed for service for all UK orders and aim to get your orders to you within 2-3 working days from date of dispatch (Excluding Bank Holidays). Should you require your item sooner, we do offer alternative postage options.
For European & International orders We use Royal Mail Air Mail Tracked Small Packet service.

European delivery aim - Up to 5 Working Days
International delivery aim - Up to 7 Working Days

We rely on the accuracy of the postage / delivery information provided by our customers in order to ensure that orders get to the correct address. We will always despatch to the address provided.

We accept returns within 30 days from date that you receive your ordered goods. Please be sure to request a return online first as failure to do so may result in delay. Items must be returned to us in an unused, saleable condition with tags on and with a fully completed returns slip. We refund delivery charges (U.K Only) but do not reimburse any return postage costs. All return postage costs are incurred by the buyer.

Please note that refunds are processed within 3-5 working days of receiving an item back. All refunds are proccessed through paypal.

To request a return:

  1. Sign in to eBay and go to the Purchase History section under the My eBay tab.

  2. Next to the item you wish to return, please select the 'More Actions' drop down menu.

  3. Select Return this item.

  4. Review the Return an item form and click Request return to send your request to us.

  5. After we have accepted your request, you can prepare postage right away and click Continue.

  6. Post the item to us.

Please send returns to:

Jessica G Clothing:

24 Plumpton House,

Plumpton Road,

Hoddesdon

EN11 0LB

Unfortunately we no longer accept exchanges. Should you wish to change a size / colour etc. please return any unsuitable items and reorder the required colour / size to avoid dissapointment