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We accept returns within 14 days from date that you receive your ordered goods. Please be sure to request a return online first as failure to do so may result in delay. Items must be returned to us in an unused, saleable condition with tags on and with a fully completed returns slip. We refund delivery charges (U.K Only) but do not reimburse any return postage costs. All return postage costs are incurred by the buyer.

Please note that refunds are processed within 3-5 working days of receiving an item back. All refunds are proccessed through paypal.


To request a return:

  1. Sign in to My eBay and go to the Won section.

  2. Next to your listing, select Return this item from the drop-down menu.

  3. Select I want to return an item and click Continue.

  4. Review the Return an item form and click Request return to send your request to us.

  5. After we have accepted your request, you can prepare postage right away and click Continue.

  6. Post the item to us.

  Please send returns to:

Jessica G Clothing 25 Macers lane Broxbourne Herts EN10 6EQ

Unfortunately we no longer accept exchanges. Should you wish to change a size / colour etc. please return any unsuitable items and reorder the required colour / size to avoid dissapointment