Postage is combined for all items paid for together. All charms are posted for a flat rate fee.
Some bracelet and wholesale listings have extra postage, if buying from listings with different postage rates, you will just pay the higher rate.
Any additional postage costs are clearly stated on each listing.
Orders of £14.90 have FREE POSTAGE (UK ONLY & excluding orders containing higher postage items).
When paying, you can choose between FIRST & SECOND CLASS, RECORDED or SPECIAL DELIVERY (UK).
PayPal is recommended for all customers, but Cheques and Postal Orders are also accepted for UK customers ONLY.
|Italian Charm Supplies from Laxakquillax|
| || **Contact Info**|| |
In the first instance, please contact us by email:
(or via My Messages 'Contact the Seller')
Our name is:
Italian Charm Supplies
Our address is:
118 Acre Lane
This is also our returns address
Further Contact information can be found on your invoice
Please make ALL Cheque and Postal Order payments payable to L Brunning
This is our returns policy:
Returns accepted within 14 days. The buyer is responsible for all return postage costs. We recommend returning your items via a trackable service (e.g. Recorded Delivery).
Unless faulty, items must be returned in their original condition.
Please email us first before returning any item. We are contactable via eBay's message service or on ItalianCharmSupplies@outlook.com.
To avoid having to return items, please email us with questions (about anything) BEFORE buying!
On receipt of your return, we offer a refund (minus any postage charges you originally paid) or we will send you a replacement (as long as the item is still in stock), if not in stock - you will receive a refund.
Any custom made items cannot be returned unless the item itself is faulty