YOUR SATISFACTION IS OUR AIM If you have any questions, please email us. We aim to reply promptly. Your happiness is our priority.
RETURN POLICIES Any faults in product must be notified to us with in 48 hours and sent back to us within 7 days. The item must be sent back with a Returns Number obtained from us. Returns must have all original packaging and accessories. If Item found not to be defective, all fees incurred will be deducted before any monies will be refunded using PayPal,. Any returns are sent back at your cost we will not refund return postage.
TERMS AND CONDITIONS We will ship merchandise to the address listed on buyer's eBay.
All sales are final, and no refunds or exchanges will be accepted. All products are double checked prior to posting. As a seller we will leave you feedback soon as you leave us feedback You will be notified once your purchases have been dispatched.
SIGNATURE REQUIRED ON DELIVERY (WHERE NECESSARY)
PHOTOGRAPHS All photographs are taken to ensure all the items shown accurately as possible. Unfortunately colour reproduction varies with different monitors and their settings and the colours may show differently on your monitor. Please refer to the listing and e-mail us for more information if needed, we will be happy to advise in any way we can.
PAYMENT Payment must be received within 3 days after the auction has ended. Failure to pay within 3 days will result in the item being re-listed, negative feedback, filing a dispute through eBay and a blocking of you from bidding on our items. This is to protect us and also our genuine customers. We accept PayPal, cheque, postal orders. When paying by cheque please allow 7 working days for the funds to clear.
POSTAGE & PACKAGING All our couriers offer adequate insurance. When buying single items, optional insurance is offered. Proof of postage is always obtained and available if needed. Please contact us for tracking details. Any goods that are received damaged via a courier, the claim will be with the courier and not ourselves. Any returns are sent back at your cost we will not refund return postage.
P&P for mainland UK only will be a maximum of £9.87 for multiple purchased items up to 20kg in weight, no matter how many items there are. For actual postage cost, please contact us first. For the following areas / postcodes, the maximum postage will be £16.86 per couriered carton (upto 20kg). For actual postage costs, please contact us first:
· Northern Ireland
· Certain areas of Scotland
· Isle of Man
· Channel Islands.
· Postcodes starting with: BT, D, IM, HS, IV1 to IV28, IV30 to IV32, IV36, IV40, IV41 to IV49, IV51, IV52 to IV54, IV55, IV56, IV63, KA27, KA28, KW1 to KW14, KW15 to KW17, PA20, PA21 to PA38, PA41 to PA49, PA60 to PA78, PH17-PH26, PH30-50, ZE, AB31-AB56, PH4-PH16.
WHEN MAKING PAYMENT PLEASE PROVIDE A CONTACT NUMBER.
POSTING DATES All items are posted Monday - Thursday inclusive. Most items are delivered within 3 - 5 working days. Please allow couriers delivery time, maximum of 7 - 10 working days. All our couriers offer adequate insurance. Proof of postage is always obtained. For goods lost or damaged in transit by 3rd parties (Royal Mail, courier services etc) we will provide all necessary assistance to help validate your claim.
IF YOU DISAGREE WITH ANY OF OUR TERMS PLEASE DO NOT BID. IF YOU HAVE ANY QUESTIONS OVER THEM, PLEASE CONTACT US – YOUR HAPPINESS IS OUR PRIORITY. |