PayPal and Credit Cards accepted. We only dispatch items after we have received payment.
UK Delivery information
All items we send within the UK are sent via FREE first class Royal Mail delivery. We do not dispatch on weekends or public holidays.
UK Courier Delivery Service
We offer an expedited service for customers who need next working day delivery. This is available for our UK customers only. For next working day delivery, please order before 1.30pm.
For all European countries we offer signed-for delivery at a flat rate. This is to ensure we give our customers the best possible service.
In the event of a late parcel, please first check with your local Post Office as cards are not always left. For lost parcels please allow 15 working days before contacting us, we will then contact Royal Mail and if needs be, send you a new item.
To reduce our postage costs, and enable us to keep providing FREE delivery, all ink cartridges we sell are sent without their external cardboard packaging. All of the waste card packaging is recycled by us, meaning you don't have to. If you wish to be sent your product with external card packaging, please email us a request before ordering.
Most things we sell are covered by our 7-day money-back guarantee. Just return them, unused, in their original undamaged packaging, in a saleable condition, along with the receipt or proof of purchase and we'll exchange the item or give you a refund. We're sorry but if you have opened the product, it cannot be returned under this scheme.
Our 7-day money-back guarantee does not affect your statutory rights.
If there's a fault with the product, and if you return it back to us within 30 days with your proof of purchase, we'll send you a replacement.
If you'd like to return something we've delivered, just call us on 0115 9371520 and we'll give you your return details. We aim to deal with the returned item within 24 hours of receipt if a valid returns number is given. Items returned without a returns number may take up to 7 days to be processed, and must have proof of purchase enclosed.
You can contact our support team on 0115 9371520, or send us a message through eBay.