Returns , Exchanges & Refunds
We offer a refund policy for complete peace of mind. If you are not happy with your purchase, please send it back to us in re-saleable condition (ie in original packaging, unopened, unused and uninstalled condition)
within 14 days of receipt for a refund excluding postage.
All damaged, missing items or incorrect deliveries must be reported within 3 working days of receipt. We must be notified of items not received within 30 days of purchase.
Return items should be sent to the address on your packing slip with proof of purchase using a tracked service. A replacement or refund will be issued upon receipt. You will be responsible for the cost of returning the item(s)
to us, and you may include a copy of your postage receipt if you wish. Returned items will not be identifiable unless you enclose a copy of the Packing Slip or the Packing Slip Number and your eBay user id which was used when purchasing the item.
Exchanges will be sent upon receipt of the returned items, plus payment for price difference, processing and postage fees as advised by us. See below for how additional payments can be made.
For efficiency reasons, we cannot accept changes to product specification after a purchase has been completed. For example if you purchase a compound S brake pad, we will ship a compound S brake pad, even if you have
written a comment with your PayPal payment requesting compound C instead.
For returns we reserve the right to apply a restocking and repacking fee of 5% of the order value (minimum GBP 3.00 / USD 5.00 / EUR 4.00 or currency equivalent)
If you are not happy for any reason, please contact us immediately and we will endeavour to resolve your problems quickly and amicably.
We leave positive feedback using the automatic eBay feedback system when eBay recognises that the payment has been made.
Please leave feedback for us as soon as you can and no later than receipt of your order in satisfactory condition.
We only accept PayPal Instant or PayPal eCheck Payments.
There is no surcharge on the PayPal payments.
In accordance with eBay rules we do not accept paper checks/cheques.
We do not accept payment by card over the telephone.
In the UK we only accept PayPal payments made in British Pounds.
Additional PayPal Payments
In the US we only accept PayPal payments made in US Dollars.
For Germany, see below.
For additional PayPal payments:
Send your payment to firstname.lastname@example.org
Detailed steps to make an additional payment
Add your reference in the Subject
Log In to your Paypal accountSelect the Send Money tab at the top of the page
Enter email email@example.com
Enter the amount and select the currency from the drop down menu
Add your reference in the Subject eg
Subject: You've got a payment Reference MY-REFERENCE
Click Send Money
Senden zurück, Umtausch und Rückerstattung
Unsere Rückerstattungpolitik ist für Ihren Seelenfrieden.
Paypal Zahlungen: Zahlungen #.
Wenn Sie unzufrieden mit dem Kauf senden Sie es innerhalb von 30 Tagen.
Geld senden firstname.lastname@example.org
Fügen Sie Ihre Referenz im Betreff:
|Kontoinhaber:||GSL Gesellschaft fuer Service + Logistik in Mitteldeutschland mbH|
|BLZ :||82051000 |
|IBAN:||DE26 8205 1000 0163 0449 29|