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Refund Policy

· If you are not happy with your mobile phone, we will return/exchange it within a period of 14 days from the date you receive it.

· If the mobile phone is faulty due to a manufacturer fault such as software problems (We will not accept iPhones that have been jail broken), faulty earpiece, camera e.t.c we will happily exchange it within the 14 day period.

· We do not issue return postage refunds, if the phone is working fine and has no faults.

· The phone must be returned in the original cosmetic condition it was sent it otherwise we will return the mobile phone back to you.

· Replies regarding returns will be given within 2-3 days, please allow up to 14 days for a full refund into your account.

· Once we have approved your refund, we will provide you with a RMA number which must be included when returning the handset.

· Please retain all tracking numbers when returning an item to us

Our only return address is below:

OL11 1HY
United Kingdom