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Warranties and Great Service

In addition to our guarantee some products have warranty from the wholesaler or manufacturer.

So if you have a problem after our cover period please contact us. We may well be able to help. Contact us and we'll advise - This is one area where we differ from my sellers on eBay and elsewhere - We will try to help you no matter how long it is since you bought.

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Guarantee, returns and refunds

When you receive your order please inspect it immediately and advise us of any problems.

Within out guarantee period we will help in any way possible with problems and accept returns for any reason barring exclusions in relation to treating product with due care and attention.

After that, depending on the product and your location we will advise you how to enact warranty provisions from the prime supplier or manufacturer.

Most items have manufacturer warranty against material defect and details are enclosed in most cases. Plus you are covered by the UK Sales of Goods act and similar EU legislation in the event of there being provable workmanship, manufacture or material defect. If an item has clearly been heavily used and is suffering problems due to expectable wear and tear then such acts do not apply.

All items are guaranteed to be as pictured and as described.

Returns are accepted and refunds gladly given upon original item receipt and inspection.

In cases where item is a size fit you can also return for a refund or size swap if the item does not fit, is damaged on arrival or is found faulty on initial use.

If item is clearly user damaged by abuse or simply in the course of typical general use or as a result of wear and tear, not treating product with recommended maintenance products or processes then guarantees do not apply.

You are responsible for cost of return shipping. If reason for return is unwanted gift or you don't like it then postage part of sale price is not refunded.


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