|  | | | How To Charts | | | Maintained by: | | Welcome to 'HowToCharts.co.uk' on E-bay, publishers and distributors of laminated quick reference charts, posters and guides covering a range of subjects including maths, science, computers, business, medicine, alternative health, general ailments, humanities, food and drink and general interest. | |
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 | | | | | - Terms for Delivery and Returns
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We are also based on How-To-Charts.co.uk.
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Delivery
If available all UK orders will be dispatched within one working day of receipt of payment, with expected
delivery within 4-7 working days. In the event of a product being damaged or lost in the post, compensation
should be sought from the Royal Mail service. As we use the Royal Mail for all our postal services we are subject
to their terms and conditions.
When a product is out of stock, we will back order the item and send it to you as soon as it is available.
You will always be emailed with the option to cancel your order if you would rather not wait and any charges
levied on your card will be refunded. Out of stock items would normally be available within a maximum period
of one week of a back order being placed.
Returns
Under the European Union Distance Selling Directive you are entitled to a 7 day cooling off period. This means
you can return your order to us in its original condition unopened within 7 days of the date on which you receive
it. If you need to return an item, please contact us for instructions before returning the item instead of just
sending it back to us. Any items returned to us without our authorisation will be rejected.
Please take note of the following:
- You will be responsible for the costs of returning the goods to us.
- We will refund the relevant part of the purchase price for that item.
- A 7.5% charge is levied on all refunds to cover the cost of adminisration and handling.
- If any goods are returned incomplete, damaged, soiled, or used, then we reserve the right to impose a charge proportionate with our costs of processing the sale.
- We reserve the right to restrict returns to unopened or defective products at our discretion.
- If the goods returned prove to be faulty, a replacement will be sent out. If the goods being replaced are no longer available, then an equivalent product will be offered.
- Refunds are given at the discretion of how-to-charts.co.uk
- Our products are covered by copyright and cannot be copied.
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