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  • Frequently Asked Questions
Frequently Asked Questions
 Q: What is your return policy?
  A: The Horizon Comics Risk-Free Guarantee offers true peace of mind: If you are unhappy with your items - for any reason - we will provide either an exchange or full refund within 30 days from the date of purchase. We'll even pay the return shipping costs. Just send us an e-mail if you have any problems and we'll make it right.
 Q: Do you combine shipping?
  A: Our domestic combined shipping rate is a low $3.95 for unlimited comics via First Class or Priority Mail depending upon the weight of the package. Standard delivery time is 2-5 days. Shipping to Canada & Mexico is $3.95 plus 75 cents for each additional comic. Shipping to all other countries is $13.00 for up to 12 standard size comic books.
 Q: When can I expect my order to arrive?
  A: FAST. Domestic Orders usually arrive within 2-5 business days and International orders generally take 6-10 business days. Tracking information is provided free of charge on all domestic orders but is not available for international shipments. Orders with New Release or Preorder items are shipped within 24 hours of the Release date.
 Q: How much is the Shipping and Handling Charge?
  A: Our domestic combined shipping rate is a low $4.95 for unlimited comics via First Class or Priority Mail depending upon the weight of the package. Standard delivery time is 2-5 days. Shipping to Canada & Mexico is $3.95 plus 75 cents for each additional comic. Shipping to all other countries is $13.00 for up to 12 standard size comic books.
 Q: Do you ship internationally?
  A: Oui, Si, Ja, Kyllä, Sim (Yes, Yes, Yes, Yes, Yes)
 Q: Are your comics individually bagged and boarded?
  A: All standard size comics are individually bagged and boarded (including standard thick). Some non-standard size comics (e.g., Mouse Guard) are only bagged.