Honeywell UK Clearance Store

Terms and Conditions 

• Honeywell UK Clearance Store is a sales channel of Novar ED&S Ltd.
• All items sold are boxed and in new, un-used condition.
• All items pass QC checks after manufacturing and are sold as seen and or described.
• Our sales coincide with the distance selling regulations, and we cannot offer a refund or a replacement on any auction items sold.
• We cannot accept any returns or exchanges without prior authorization from our dedicated support team. Please call the number below to arrange.
• We will only do business with registered eBay members.
• Payment must be made immediately after your order has been confirmed.
• Honeywell UK Clearance Store can only accept payment via PayPal.
• All items will be dispatched only after receipt of payment.
• We will dispatch orders within three working days.
• Delivery typically takes 24hrs, however, please allow up to five working days for delivery.
• Warranty can not be honoured on any product listed on Honeywell UK Clearance Store.
• The Honeywell UK Clearance Store Support team are not qualified electricians and can only offer limited advice. All technical enquiries should be made through a qualified electrician.
• By placing a bid for any product listed on Honeywell UK Clearance Store, you agree to these terms and conditions.
• All stock is dispatched from our secure Warehouse in Cheshire, and not from our Admin Office in Basildon.
• We cannot offer Collections of stock on any Auctions or Sales due to security.
•      You must notify us of your intent to cancel / return within 7 days from the confirmed delivery date
•  Please use the Returns Resolution Centre on eBay to request a refund. 
•  Returned items must be in their original and unused condition, complete with all parts, accessories, original packaging and the original invoice.
• The Buyer is responsible for return shipping costs and insurance. 
•  Please return the item in its original condition, and upon receipt we will process a full refund. 
•  Please allow up to 7 working days to test and process all returns.
•  If the item is not found to have a manufacturing fault, or the fault is due to customer misuse, then no refund will be issued, and the buyer will be responsible for any fees for return shipping.
•   We will only accept returns outside the seven day policy if a fault has occurred. In these instances we will only offer an exchange upon confirming that there is a manufacturing fault as per the line above. We will only issue a refund should an exact replacement not be available up to 12months from purchase.
•  Proof of purchase must be made available in all instances
• Returned items will require covering letter from the buyer stating reason for return.
• Returns may differ depending on the product being sold see item description.

Honeywell UK Clearance Store Support Team

The Arnold Centre

Paycocke Road 

Basildon 

Essex 

SS14 3EA 

ENGLAND

Tel: 01268 563851. Email: clearancestore@honeywell.com