We're committed to selling high-quality products we hope you'll enjoy using, but we also know that, for one reason or another, there may be a time when you need to return something you've bought. To help us support you with this, please ensure your read our terms below.
You’re Right to Cancel / Returns
· You must notify us of your intent to cancel / return within 7 days from the day after the confirmed delivery date.
· Please use the Returns Resolution Centre on eBay to request a refund.
· Returned items must be in their original and unused condition, complete with all parts, accessories, original packaging and the original invoice.
· The Buyer is responsible for return shipping costs and insurance.
· Please return the item in its original condition, and upon receipt we will process a full refund.
· Please allow up to 7 working days to test and process all returns.
· If the item is not found to have a manufacturing fault, or the fault is due to customer misuse, then no refund will be issued, and the buyer will be responsible for any fees for return shipping.
· We will only accept returns outside the seven day policy if a fault has occurred. In these instances we will only offer an exchange upon confirming that there is a manufacturing fault as per the line above. We will only issue a refund should an exact replacement not be available up to 12months from purchase.
· Proof of purchase must be made available in all instances
· Returned items will require covering letter from the buyer stating reason for return.
Returns Address:
Honeywell eBay Customer Services,
The Arnold Centre
Paycocke Road
Basildon
Essex
SS14 3EA
ENGLAND