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Selling Policies
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Payment
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We accept all debit/credit cards (except American
Express) during office hours on 01474 537730. Also PayPal, cheque or postal
order. We will accept cash but only on
collection. If payment is not received
within 10 days of the date of sale, we reserve the right to re-sell the appliance
without notice.
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Fees
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VAT is included in the final price. There are NO
HIDDEN EXTRA CHARGES.
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Guarantee
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NEW appliances are
guaranteed by the relevant manufacturer.
Be sure to register it with them (see documentation dispatched with
appliance).
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GRADED appliances are
usually covered by the manufacturers’ guarantee, with the exception of
Whirlpool appliances which are guaranteed by us for a period of 12 months
from the date of sale. All appliances
are tested prior to dispatch and will reach you in perfect working
condition. If this is not the case it
must be reported to us within 7 days from the date of delivery. The guarantee covers all faults where the
appliance has malfunctioned but does not cover faults caused by the
user. Such as, faulty installation
(e.g. hot & cold supply connected in reverse), washing machine drainage
blocked (e.g. by things inadvertently left in pockets of washed items (coins,
keys, toys, tissues etc). We reserve
the right to repair or replace a faulty appliance, in accordance with our
guarantee. If the fault is not covered
by the term of the guarantee the purchaser is liable for all costs.
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Returns
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We will give refunds within 7 days of receipt, only if the appliance
fails to meet the description given in our shop/auction listing. To clarify
this and to arrange a refund please contact us by using one of the following
methods:
email: dads-esales@wwmail.co.uk
telephone: 01474 747696
If we have agreed to a return. The appliance may be returned to our
shop or we can collect it from the delivery address. In either case the cost
of this return will be met by the purchaser. The refund will only be
sanctioned when we have the appliance and it is seen to be in its original
condition.
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Basket
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