About Us
HitchensHotDeals is the e-commerce branch of Hitchens, a multi million pound chain of retail stores based in the Midlands and the North.
Sourcing stock from some of Europes biggest suppliers ensures we can get the Biggest Brands at Brilliant Prices. Our buying power also enables us to purchase surplus stock at rock bottom prices, ensuring there are always new bargains on the site.
We pride ourselves on excellent customer service. From time to time problems do occur, however please contact us first and we will always attempt to solve any problems to your complete satisfaction.
Please ensure that the Email Address you have registered with Ebay is correct, as we will use it to send all messages to you regarding your item. If you believe you have not heard from us, please check your spam/junk mail box, as certain accounts such as Hotmail, Yahoo, and Google are well known for treating genuine emails as spam.
Please ensure you fully read the item description before committing yourself to purchasing the item.
Guarantees
HitchensHotDeals guarantees and represents that the goods are as they are described in the item listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement.
Customers should satisfy themselves that any product choice made is suitable for their intended purpose or use. In the rare event that there is an issue with your item, please email us and we'll do everything we can to resolve any problems.
We believe our item features to accurately describe the item, as most are either given to us by our suppliers, or taken directly from the product literature.
Most of our pictures are photographs of the item that are taken by us. Photographs of Electrical Items are usually generic photos of the item, or sent to us by our suppliers.
Feedback
We strive for 5 star Detailed Seller Ratings. It is very important to us that our customers are happy with their purchase; once we know the buyer is happy and we receive positive feedback from the buyer, we will immediately leave our corresponding feedback.
We pride ourselves on our customer service. In the rare event that you have a problem with your item please call or email us first before leaving negative feedback, so we can aim to resolve any issues that you may have.
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