|  | | | Hill's Hardware and General Store | | | Maintained by: | | Air filters: MERV 6 8 10, washable-reuseable, and disposable class II. Canning supplies, laundry supplies, plumbing replacement parts, Contact paper, drill bits, wrenches, springs, CLR, timers, linseed oil, and much more. Thanks for looking! | |
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| FAQExpand AllCollapse All |
| Do you have this in another size? Another color? Another variation? |
Most descriptions list other sizes or colors which are available in our other listings. Click on the link in the description to see related items, similar products and sizes. Click on the Manufacturer's name to see all the items we have from that manufacturer.
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| Your picture shows one thing, but the description says something else. Which is it? |
The picture is from the manufacturers catalog for reference only, and not of the actual item. The actual item may be slightly different from this catalog picture. Please rely on the listing description, not the picture, to determine actual size or color. Manufacturers are constantly improving their products so you may receive a newer model.
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| I'm looking for an older, discontinued model. Your picture shows the old model. Will you ship the old model? |
The picture is from the manufacturers catalog for reference only, and not of the actual item. We do not have any discontinued or old stock. All our products are current and new. You will receive the newest model that is available.
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| What if this item is banned, restricted or prohibited in my state or country? |
We will refund in full as soon as we determine that it is not legal for us to ship to you. Restrictions change constantly so there is no practical way for us to list ahead of time all areas, states or countries where an individual item may be banned.
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| What if I buy something from you that is out of stock? |
In addition to selling on eBay, we also run a hardware store. That makes
it difficult to keep all inventory quantities accurate all the time. Most
of the time that doesn't matter because we can transfer an item from another
warehouse to ship to you.
If the item you chose is out of stock in all warehouses we will refund in full.
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| What voltage are your electrical appliances? |
All the appliances we have are 110-130 volt. If you plan to use one in a country other than the USA, please consider what adapters you may need to convert the voltage.
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| Your handling time says 10 days? Why so long? |
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Most items are shipped directly from our vendor via UPS with only a day or two handling time.
But any item that needs to be shipped via the US Postal Service can take up to 10 days handling time. This means any lightweight items and ALL items going outside the 48 states, including all international.
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| I have a PO Box. Will you ship to me? |
DOMESTIC ORDERS: We ship most often with UPS. Please include your street address since UPS can not deliver to a PO box. We need a street address. Occasionally we may ship with USPS if an order is extremely lightweight or you are in AK, HI, PR or have an APO/FPO address.
INTERNATIONAL ORDERS: We always ship with USPS so your PO Box is not a problem.
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| When will I get my stuff? I'm in one of the 48 U.S. states. |
Most orders are processed same or next business day with delivery within 5 to 7 business days. Economy FREE shipping is the slowest method and MAY take extra handling time on our end, up to 10 extra days.
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| When will I get my stuff? I'm in AK, HI, PR or have an APO/FPO address. |
We do require extra handling time to ship your order to allow time for transferring your item to our station that handles USPS shipments. Depending on when you pay for your order, we may need as much as 10 extra days.
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| When will I get my stuff? I'm in a country other than the USA. |
We do require extra handling time to ship your order to allow time for transferring your item to our station that handles USPS shipments. Depending on when you pay for your order, we may need as much as 10 extra days. The post office estimates that First Class International will take from 2 to 4 weeks and can take as much as 8 weeks to arrive. Also be aware that First Class International does not have a true tracking number, only a receipt number. So every step of your package's history does not show in the link. Priority does offer faster delivery and tracking.
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| Will you give me a tracking number? Domestic order |
Yes, eBay will send you a shipping update email with a link to your My eBay. There you can check the status of any of your orders with shipping number links to the shipping carrier.
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| Will you give me a tracking number? International order |
You can check the status of any of your orders in your My eBay. Please be aware that First Class International does not have a true tracking number, only a receipt number. So every step of your package's history does not show in the link. If you chose Priority shipping, the link will show tracking.
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| Do you combine shipping? |
DOMESTIC: Better than combined shipping! This item qualifies for FREE shipping to any US state! INTERNATIONAL: We do combine shipping. The rate is based on the weight of all the items. As you shop and use buy-it-now, DO NOT pay for anything. When you are finished shopping, use the "request total from seller" button and we will recalculate.
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| How much is shipping if I buy 3? or 4? or 6? |
Use the tab Shipping and payments, check the pull down box to make sure it says your country, put in the quantity you are interested in and press Get Rates. This should work for any product and any seller. In fact once you choose a country then All products from Any seller display the shipping cost, even on the main search screen.
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| What if I pay with an eCheck on Pay pal? |
We will ship as soon as Pay pal shows the funds have cleared (usually 7 business days). Your bank processes e-checks the same way as paper checks and they take several days to clear.
You can add a credit card to your Paypal account which will allow you to use an instant payment method
which may result in more timely shipment from most sellers.
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| Do you accept returns? |
We have a very generous, no questions asked, 30 day return policy. Return by any method at your expense to Hills Hardware, 184 N Main St, Rutherfordton NC 28139. Your refund will be processed when the item is returned to us in its original condition.
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