• Remember to re-tune!
When the analogue signal switches off in your area, it’s very likely that broadcast frequencies and channels will change, so remember to re-tune your set-top box or TV at this time. Visit
www.tvretune.co.uk to find out more about how to do this.
• Are you in a Freeview area?
While Freeview is available to most UK households, some will not be able to access this service. To check if you can, use the postcode checker at
www.freeview.co.uk/availability or call 08701 111 270
• Check your TV aerial
Your aerial may need to be upgraded to watch digital TV from Freeview. Installers belonging to the Registered Digital Installer Scheme are security checked experts. Visit
www.rdi-lb.tv to fi nd one in your local area.
• Choosing a satellite service
If you choose a digital satellite service and live in a listed building or conservation area, you may need planning permission to install a satellite dish, so check with your local planning authority first.
• Help schemes
There are help schemes in place for people who are 75 or over, or have certain disabilities, or are registered blind or partially sighted. To find out more about the schemes and eligibility, go to
www.helpscheme.co.uk or call 0800 40 85 900. You may qualify for financial assistance.
Confused by all the tech-speak? Here’s our handy guide to the more commonly used acronyms and phrases.
STB
– set-top box – a device that connects to your TV to receive the digital signals and sends them to your screen
EPG
– electronic programme guide – the on-screen TV guide that gives you information on what’s on now and for the next seven days
DTR
– digital TV recorder - an alternative to a VCR that allows you to record straight from your TV, without needing tapes. These are sometimes called PVRs – or personal video recorders
VCR
– video cassette recorder – these old fashioned boxes record programmes from your TV onto video tape cassettes
HDD
– hard disk drive - these are built into digital TV recorders and store all your recorded programmes digitally, instead of on video tapes
HD
– high definition – provides up to five times more detail than standard definition TV, with crystal clear images and deep, rich colours
HD-ready
– to watch high definition you need a screen that can display HD pictures, so make sure your TV has the HD-ready logo
) 
