We offer a "No Quibble" Guarantee: If for any reason you are unhappy with your purchase, you can return it to us within 14 days for a refund or replacement. Please include a copy of your invoice with details of how you would like us to process your return (replacement or refund) to avoid any delays.
Unit 2 Lions Drive
Shadsworth Business Park
You will be responsible for the item or items until they reach us. For your own protection, we suggest you use a secure delivery method which requires a signature upon delivery such as Royal Mail First Class (Recorded Delivery).
If you receive your order and it is faulty or broken then please contact us either by email through the eBay Seller link or by phone 0845 330 0290 so that we can provide you with a returns label and arrange for a replacement product.
Payments can only be refunded back to the original payment source, ie, Paypal if paid for using Paypal, or the credit/debit card used to pay over the telephone.