Payment and Delivery
Most items are shipped within 24 hours of payment. Please allow
- 2-5 working days for delivery in the UK for Royal Mail 2nd Class
- 1-2 days for Royal Mail First Class
- 1-2 day for Express courier
Please note that deliveries to some remote places may take longer.
Our courier does not provide specific day delivery or weekend delivery. If available your tracking number will be indicated in your confirmation email. If you are not in when an item is delivered the courier/postman should leave a note for you to rearrange delivery.
Please see item listing for delivery rates. Items under 2kg are shipped worldwide. Items over 2kg can be shipped to the EU mainland, Norway and Switzerland only (excludes Malta and Cyprus) .
- Orders under 2kg are sent by Royal Mail Airmail
- Orders over 2kg are sent via courier
Please allow 5-10 days for international deliveries. Deliveries to remote locations may take longer. We do not provide specific day deliveries.
Unfortunately, from time to time items can be delayed in the post. We will not give refunds or send replacements until 15 working days for UK deliveries or 25 working days for international deliveries. These are the timescales after which the Royal Mail considers an item to be lost. See more information about lost UK mail and lost international mail .
Delivering to BFPO addresses
BFPO addresses must be entered in a specific format, as shown below, ensuring that the BFPO number is entered into the postcode field:
- Full name: Service Number, Rank, Name
- Address line 1: Company
- Address line 2: leave field blank
- Town/City: Regiment
- County: leave field blank
- Postcode: BFPO ### (eg: BFPO 123)
- Country: United Kingdom
Please pay for all orders via PayPal. We are sorry we no longer accept cheques or bank transfers as method of payment.
Remember that quick payment means quick delivery!
Our Shop - Collection Point
If you are in the St Albans area, please come and visit our shop. For convenience you can collect the majority of purchases directly from us imediately after cleared payment. Please note that some items are not available for collection and other items e.g. furniture and prams, must be pre ordered. Please contact us to confirm order collection.
On site parking is available
Opening hours: Monday to Friday – 9am to 5pm
Unit 6, Executive Park
Phone number: 0800 107 8878
Payment types accepted: Major Debit/credit cards and cash
Find us on Google places, Facebook local business and bing.