We'll do everything we can to ensure as speedy and efficient delivery as possible.
Please make sure the Ship-To address you type during checkout is correct.
We are not responsible for any wrong or undeliverable addresses.
All orders placed before 4pm Monday to Friday will be despatched that same day. Orders placed after 1pm will be despatched the next working day.
We take great care packaging every item to ensure safe shipment to you.
We promise we'll do everything we can to ensure you receive your order within the time-frame specified.
We understand that sometimes you'll need return items to us and we've
made this easy, fast and simple.
Our no quibbled returns policy means that if you're not 100% happy with
any item we send to you, we'll happily exchange or refund it for you.
When you receive your item you have upto 14 days to change your mind and
send it back to us.
We'll exchange or refund all items which:
- Are returned to within 14 days of receipt
- Are returned to us in perfect condition
Your statutory rights are not affected.
How to Return
Contact us letting us know what action you would like us to take, e.g
exchange or refund. This will help us to ensure we process your return
quickly and effectively.
Wrap securely in a bag or paper, taking care not to damage the
product packaging and post to:
143 Calton Road
BA2 4PP Bath
Please enclose your invoice, letting us know what action you would like
us to take, eg. Exchange or refund.
This will help us to ensure we process your return quickly and