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Heels Club

Heels Club

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Member ID aoc_trading ( Feedback score of 2129Red star icon for Feedback score between 1,000 to 4,999) About member eBay Shop
We are a UK retailer of fabulously feminine fashion footwear and high heels - Shoes, Sandals, Platforms and Boots. Huge range of styles for all walks of life including large sizes for TV/CD. - if you have a passion for sexy shoes you have come to the right store.
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This Shop is currently closed for stock take until 31.05.12. Please add this Shop to your favourites so that you can visit again.

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SALES SALES SALES!!!
Grab yourself a bargain. Many postage prices reduced. Huge reductions!

DELIVERY:  We will dispatch your stocked item within 3 working days of receipt of cleared payment.  Pre-Order specified items will be delivered within 7-28 days of cleared payment.

We currently use Royal Mail First Class Recorded delivery which for mainland UK is typically delivered within just a few days.  Special Delivery is delivered guaranteed Next Working Day before 1pm (mainland UK only).  Saturday Delivery is possible for an extra fee. Please contact us before bidding for details about Get it Fast options.
 
Delivery abroad; Airmail small packet within Europe is normally 5-7 working days.  All other parts of the world; please allow 2-3 weeks.
 
Please note that if in the event of a delayed or lost delivery, The Royal Mail will not class a UK delivery as late or lost until 15 clear days have passed.  It is advisable to check with your neighbours, any out-buildings you may have, or local postal depot in case a calling card has not been left.
 
Any goods purchased over a Bank Holiday weekend will be dispatched on the next available working day.

RETURNS:  We will accept returns for exchange or refund within 14 working days; providing you have not worn them! Soles etc must be unmarked and labels intact.  Please ensure you try your item on a soft clean carpeted surface.  All original boxed packaging must be intact.  Please tell us if you intend to return an item.  This assists with stock level monitoring.

We regret for reasons of hygiene, we cannot accept returns of hosiery or undergarments.
 
Your statutory rights are not affected.

For your protection, we prefer goods to be returned under a signed for type service ~ We are not responsible for goods lost in transit which are being returned to us. 

If you have purchased a 'Sale' item and it does not fit; we will exchange for another pair of the same style from stock only and at the sale price offered; additional fees may apply if another pair has to be ordered direct from the manufacturer or you choose to have an alternative pair which is more or less than the amount you paid.


REFUNDS:  We will refund or exchange your item in full subject to conditions stated.
Any refund issued will be returned to the original purchaser or cardholder only. In accordance with OFT regulations this shall be within 30 days of receipt of returned goods.

Please contact us for the return address, and remember to enclose the item ID number along with a reason for return.

For your protection, we prefer goods to be returned under a signed for type service ~ We are not responsible for goods lost in transit which are being returned to us.
Refunds will not be issued until the returned item has been received and checked.

If UK stock permits and as requested by you; your replacement item will be sent as soon as the original pair has been received.  Restocking may take 7 to 28 working days from point of order with the USA. We will keep you informed via Ebay or telephone if you have given it.

Refunds are not issued for your return postage.  Your statutory rights are not affected.  Details of your rights can be found on the Office of Fair Trading website.