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| Q:What is your return policy? |
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| A:We take great care to describe our items honestly and accurately and therefore we do not offer returns or refunds...However if there is a problem we will do our utmost to help you with it - please do not be afraid to ask us we will be happy to help. |
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| Q:Do you combine shipping? |
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| A:We gladly combine shipping costs on items purchased from any of our auctions or shop within a 7 day period, just ask, We only accept paypal....Please email us with your method of payment and also a confirmation of your address, we only send to confirmed addresses. |
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| Q:When can I expect my order to arrive? |
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| A:All (UK) parcels are sent Special NEXT DAY delivery and Overseas are sent International 'TO BE SIGNED FOR'- we have been very happy with the Royal Mail lately and they have been delivering our overseas parcels SUPERQUICK! UK expect upto a week and Overseas expect upto 2 weeks to be on the safe side! |
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| Q:How much is the Shipping and Handling Charge? |
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| A:This really depends on how heavy the items are but we like to keep the weight under 2 kilos in any one parcel - otherwise the shipping charges are astronminal!! - Do please check on each item - but please remember your items will be sent fully insured. |
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| Q:Do you ship internationally? |
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| A:Yes, we ship worldwide, confirmed addresses only though! |
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